Refund and Cancelation Policy:
We understand things happen, and a booked party can no longer keep. Here is our simple refund and cancellation policy.
1. 30 days’ notice gets a 100% refund?
2. 15 days’ notice gets a 50% refund?
3. Rebooking is allowed between 15-30 days but is subject to the availability of our party vehicles.
Refund
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within seven days.
Late or missing refunds
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all this and still have not received your refund, please contact us at {email address}.
Need help?
Contact us at {email} for questions related to refunds and returns.